Contact MoonPay Customer Service
How to Reach a Person at MoonPay
Verified Contact Information
Toll-Free Number:
-
1-833-610-0735
Customer Service:
support@moonpay.com
Legal:
privacy@moonpay.com
Privacy Inquiries
Media:
social-tech@moonpay.com
MoonPay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular MoonPay Phone Number
1 (833) 610-0735
Average Calls duration
1 minute
Most Popular MoonPay Email Address
support@moonpay.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
16% phone, 84% email
Common Reasons for Contact
Account, request for information, payments and charges
MoonPay Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular MoonPay Phone Number | 1 (833) 610-0735 |
| Average Calls duration | 1 minute |
| Most Popular MoonPay Email Address | support@moonpay.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 16% phone, 84% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
Contact Information
MoonPay Website:
MoonPay Help Center:
Corporate Office Address:
Moon Pay Limited
Miami,
Florida
United States
Summary of MoonPay Customer Service Calls
16
TOTAL
CALLS
CALLS
00:42
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MoonPay?
Account Question:
- “Account not showing up”
- “I. Trying to set my passcode it won't light up so I can't put the code in on my phone”
- “Recover money”
Request for Information Question:
- “To talk to a”
- “I’d like to know if my account is set up now haven’t heard from anybody”
- “Conical verification of funds”
Payments and Charges Question:
- “Fraudulent activity,,on my debit card,”
- “Keeps declining my transaction”
Activation/ Cancellation Question:
- “Canceled subscription, but an order was still shipped”
Cards Question:
- “Card declined”
Product/ Service Question:
- “Withdrawal of my money”
Other Question:
- “Scammed”
- “Can't buy crypto why”
Compare MoonPay Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
MoonPay